It’s All About Your Security

At Mercantil Bank, we are constantly enhancing our online security to provide you the utmost safety in your everyday financial transactions.  We have multiple ways to safeguard your information, including Online Statements and I-Wire.


1. Online Statements 

Safeguard your identity by receiving statements online instead of by mail where they can be lost or stolen.
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2. I-Wire 

Wire funds over the Internet, for fast and secure same-day delivery. You can even pre-schedule your transfers up to 90 days in advance.
Learn More >>  

It’s All About Your Security

PROTECT Yourself Against Fraud
Mercantil Bank is committed to protecting the financial information of its customers against identity theft and other forms of fraud. Fulfilling this objective, we have invested in innovative online technology that prevents unauthorized access to your information online. But as we work hard to safeguard your identity online, only you can make sure it is protected at all times. Here are important tips to follow:

  • Never give your user ID and password to a third party
  • Never disclose any of your personal or financial information over the telephone
  • Report any fraudulent activity or any incident leading to identity theft immediately (personal or financial information lost, or stolen)
  • Review your monthly statements (bank accounts, credit and debit cards) to detect any unauthorized charge
  • Check your credit report at least once a year
  • Install the latest anti-virus and firewall software on your computer

PROTECTING Your Finances
Mercantil Bank performs your online transactions with the technological and human resources that protect your finances, safeguard your identity, and expedite your transactions on time. Reinforcing your security, your deposits in our financial institution are insured by the FDIC.

Mercantil Bank is aware of the importance of keeping the personal and financial information of its customers private. Accordingly, we invest in reliable technology, procedural safeguards, and human resources to maintain the highest standards of confidentiality and integrity. For complete details, see our complete Privacy Statement.